We remove any bits of wire, solder, and crud from the potentiometer's legs. We then carefuly remove as many parts as possible without damaging anything. All parts, esspecially the carbon pad on the wafer and the wiper, are cleaned with a high quality contact cleaner.
The owner the pot is then emailed a detailed receipt along with a paypal invoice with the charges for the service ($30), parts, and return shipping and handling.
The owner of the pot has his/her choice of return shipping.
This is a 1 megaohm potentiometer with audio taper.
Its shaft is made of nylon, its solid with no knurling, and has a thread height of 3/8".
Common failures we repair include: broken shafts, frozen pots, dead spots, crackling, missing legs, and perpecual spining.